Difference between revisions of "User Centred Design"

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= Personas =
 
= Personas =
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* “The user” dehumanizes your users, making them abstract, and slippery to get a hold of in terms of knowing what their goals are and how they will act.

Revision as of 11:11, 13 January 2012

Intro

  • In a broad sense, an interactive technology is any technology intended to help people complete a task, achieve their goals.
  • Look and feel come second, what people need to do comes first.
  • “Design is not about how things look. Design is about how things work.” – Steve Jobs

Usability

  • Key thought is making interactive systems usable i.e. giving them usability meaning:
    • Effective
    • Efficient
    • Learnable
    • Memorable
    • Satisfying
    • Positive User Experience
      • Enjoyable
      • Fun
      • Entertaining
      • Aesthetically pleasing
      • Supportive of creativity
    • The system/its interface should be "transparent" to the user – the user should be concentrating on their task, not how to get the system to do the task.

Personas

  • “The user” dehumanizes your users, making them abstract, and slippery to get a hold of in terms of knowing what their goals are and how they will act.